RETURN

At ChituStore, we understand that sometimes a product may not meet your expectations or needs. That's why we have a comprehensive return policy in place to ensure your satisfaction.

Our return policy allows you to return any item purchased from our store within 30 days of the delivery date. Whether you changed your mind, received a damaged item, or simply aren't satisfied with your purchase, we've got you covered.

To initiate a return, please follow these simple steps:

1. Contact our customer service team within 30 days of receiving your order. You can reach us via email at returns@chitustore.com or by phone at 1-800-123-4567.
2. Provide us with your order number and a detailed explanation of the reason for your return. This will help us process your request more efficiently.
3. Once your return request is approved, we will provide you with a return shipping label. Please ensure that the item is securely packaged and include all original packaging and accessories.
4. Ship the item back to us using the provided return shipping label. We recommend using a trackable shipping method to ensure that the item reaches us safely.
5. Once we receive the returned item, our team will inspect it to ensure that it is in its original condition. If everything checks out, we will issue a refund to your original payment method within 5 business days.

Please note that certain items may be exempt from our return policy due to hygiene reasons or other restrictions. These items will be clearly marked as non-returnable on our website.

If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure that you have a hassle-free shopping experience with ChituStore.